Shipping policy

At NaniBraid, we are committed to delivering your T-Shirts & Tops, Pants & Trousers, and Shorts in a timely and secure manner. Please review our logistics policy below for details on how we process and ship your orders.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website. Please note that we do not provide expedited or express delivery services at this time.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or thresholds for waiving shipping fees. The shipping cost will be calculated based on your order’s total weight, dimensions, and destination, and will be clearly displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Estimated transit times are provided at checkout. Please note that these are estimates and not guaranteed, as unforeseen delays (e.g., customs, weather, or carrier issues) may occur.

Order Tracking

Once your order is dispatched, a tracking number will be sent to the email address you provided. You can use this tracking number to monitor your shipment’s progress via the carrier’s website. As we do not operate a user center, all tracking information will be communicated via email.

Shipping Restrictions

We currently ship to select regions. If your address is not supported, you will be notified during checkout. We are unable to deliver to P.O. boxes or military APO/FPO addresses at this time.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue. Please retain all original packaging and items for inspection if a claim is necessary.

Returns & Exchanges

For information on returning or exchanging items, please refer to our Return Policy. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any questions about our shipping policy, please email us at [email protected]. We are here to help.