Contact us
We are here to assist you with any inquiries regarding your orders, products, or general questions about NaniBraid. Our dedicated support team is committed to providing you with timely and helpful assistance.
Email Support
For all customer service inquiries, including order status, product information, returns, and exchanges, please reach out to us via email. We strive to respond to all messages within 24-48 business hours.
Email: [email protected]
Business Address
For official correspondence or written inquiries, you may contact us at our registered business address:
NaniBraid123 Fashion Avenue, Suite 400
Los Angeles, CA 90001
United States
Business Hours
Our customer service team operates during the following hours (Pacific Time):
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Shipping & Order Inquiries
For questions about shipping times, tracking your order, or product availability, please include your order number (if applicable) in your email to ensure a faster response. We recommend checking your order confirmation email for initial tracking details.
Product & Sizing Questions
If you need assistance with sizing for our T-Shirts & Tops, Pants & Trousers, or Shorts, please feel free to email us. Our team can provide detailed measurements and fit recommendations to help you find the perfect size.