Faq

Frequently Asked Questions

Orders & Payment

How do I place an order?

Simply browse our collections of T-Shirts & Tops, Pants & Trousers, and Shorts. Select your preferred size, color, and quantity, then proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping. Standard shipping typically takes 5-10 business days, while express shipping takes 2-4 business days. Shipping costs are calculated at checkout based on your location and selected method.

Do you ship internationally?

Yes, we ship worldwide. International delivery times vary by destination. Please note that customs duties and taxes may apply and are the responsibility of the customer.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package on our carrier’s website.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all tags attached. To initiate a return, please email [email protected] with your order number and reason for return.

How do I exchange an item?

We currently do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order. Contact us at [email protected] for assistance.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error with your order. In such cases, we will provide a prepaid return label.

Product Information

How do I find the right size?

We provide a size guide on each product page. Please refer to the measurements listed to choose your best fit. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your products true to size?

Our T-Shirts & Tops, Pants & Trousers, and Shorts are designed to fit true to size based on standard sizing charts. However, fit may vary slightly depending on the fabric and style.

How should I care for my items?

To maintain the quality of your garments, we recommend washing them inside out in cold water and tumble drying on low heat. Avoid using bleach or fabric softeners. Detailed care instructions are included on the product label.

Contact Us

If you have any other questions or need further assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.